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CODE OF CONDUCT
All website members when interacting on this website must conduct themselves in a courteous, polite, no foul language spirit at all times as explained in detail in our code of conduct article.
Any membership subscriptions acquired on this website are non-refundable and cannot be transferred unless stated otherwise. Should specific membership subscription provide access to other products and services, such products and services will be dealt with under their specific product license.
Membership subscriptions give access to personal, non-automated, support services in our forums with a SLA (Service Level Agreement) which are subject to our best efforts to meet or beat our guaranteed response times.
We respect our users' privacy and the very strict Swiss Data Protection laws, as well as to the EU GDPR regulations. Any personal information gathered during any website workflow process can be used to provide services to our members, to help ensure continuous and secure operation of the website and to fulfil legal obligations. In order to fulfil members services, information might need to be shared with partners (sometimes in foreign countries not governed by Swiss Data Protection laws). Unless specified as not being on profile, information provided for the user profile might be available for other members and the public. All information posted by users in forums and other communication channels is considered as automatically licensed to Speleogenesis.com as a donated contribution to the project. All email newsletters have an opt-out process. Users may – at their discretion – request to have their personal data removed from the active website